Returns & Refunds Policy
Transparent guidelines explaining how refunds and returns work for Finance with Anne digital products and services.
Last Updated: August 2025
Our Commitment to You
At Finance with Anne, we stand behind the quality of our digital products and services. Our goal is to ensure you feel confident and satisfied with every purchase you make.
Important: Due to the digital nature of our products, most sales are final. However, refunds are available in specific situations outlined below.
Digital Products Refund Policy
7-Day Money-Back Guarantee
- Money tracker spreadsheets
- Budget templates
- Investment calculators
- Financial guides & courses
Refund Eligibility
- Request made within 7 days of purchase
- Product has a technical issue preventing use
- Product significantly differs from description
- Unauthorized or duplicate charges
Non-Refundable Items
- Products accessed after 7 days
- Customized financial plans
- Consultations cancelled under 24 hours
- Products purchased with heavy discounts
- Shared or redistributed products
How to Request a Refund
Submit Request
Email us with your order details
Review
We review within 2–3 business days
Refund
Approved refunds processed in 5–7 days
Refund Processing Times
| Payment Method | Timeline | Notes |
|---|---|---|
| Card | 3–5 days | Depends on bank |
| Bank Transfer | 5–7 days | Direct to bank |
| Mobile Money | 1–3 days | Fastest |
Contact Us
Email: [email protected]
Subject: Refund Request – Order #
Form: Contact Page
We respond within 24–48 hours.
Returns & Refunds Policy Changes
We reserve the right to modify this Returns & Refunds Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.